FREQUENTLY ASKED QUESTIONS

General Questions

a What is the test range of ALL-TEST Pro™ equipment?
a What type of equipment can the ALL-TEST IV PRO 2000™ test?
a Can ALL-TEST Pro™ instruments and software predict the condition of the equipment and recommend corrective actions?
a Do I have to perform a rotor test if I see a phase unbalance with the ALL-TEST IV PRO 2000™?
a Can the ALL-TEST Pro™ Electrical Signature Analysis test motors greater than 600 Volts?
a Can the ALL-TEST PRO™ OL test DC Motors?
a Can the ALL-TEST PRO™ OL test Generators?
a Can the ALL-TEST PRO™ OL test Variable Frequency Drive applications?
a How long does it take to apply ALL-TEST Pro™ Motor Circuit Analysis and Electrical Signature Analysis technologies?

Software Questions

a I have installed the software and security key, but on startup the EMCAT software is telling me that I do not have a software key.
a I am getting security errors during installation.
a I am getting Runtime errors when operating EMCAT.

ANSWERS

General Questions:

a What is the test range of ALL-TEST Pro™ equipment?

Both the ALL-TEST PRO™ 31and ALL-TEST IV PRO 2000™ have been successfully used on equipment from fractional through 10’s of thousands of horsepower. Our technology allows us to test windings regardless of physical size, power and voltage rating. Tests can be performed at the motor, motor control center or disconnect from a few to hundreds of feet distant.

a What type of equipment can the ALL-TEST IV PRO 2000™ test?

The ALL-TEST IV PRO 2000™ is designed to test AC/DC electric motors, including synchronous and wound-rotor motors; AC/DC traction motors including locomotive and hybrid vehicle motors; Control coils and transformers;Transmission and Distribution transformers; Machine tool motors; Servo motors; and virtually any type of coil-wound device of any size, power and voltage.

a Can ALL-TEST Pro™ instruments and software predict the condition of the equipment and recommend corrective actions?

ALL-TEST Pro™ instruments are designed to collect basic de-energized electrical information which can be immediately reviewed by the user. With simple rules, the user can quickly evaluate the condition of the motor without having to understand the type of information or how a motor works. This information can also be entered or uploaded into ALL-TEST Pro™ software programs, such as the TREND 2003 or EMCAT, which will provide you with detailed results and allow you to trend results over time.

a Do I have to perform a rotor test if I see a phase unbalance with the ALL-TEST IV PRO 2000™?

Absolutely not. The ALL-TEST IV PRO 2000™ is the only instrument of its type to present both inductance and impedance readings. Therefore, if you see a phase unbalance in inductance, you can immediately compare it to impedance. This method is used to determine if an unbalance is due to winding contamination or overheated windings. Evaluation can be done in a glance or via software. Other inductive-based instruments require a 20 – 30 minute rotor test to determine the cause of the phase unbalance and usually leave the user unclear as to the results. Rotor faults account for less than 5% of motor failures (EASA, 2001), which is down from 10% (EPRI, mid-1980’s). Normally, a rotor test is only performed during troubleshooting as it requires movement of the shaft.

a Can the ALL-TEST PRO™ OL test motors greater than 600 Volts?
Yes. However, the standard test fixtures are rated for 600 Volts, so you have to use the motor’s CT’s and PT’s when testing above 600 Volts. Special order test fixtures are available for high voltage applications.

a Can the ALL-TEST PRO™ OL test DC Motors?
Absolutely. ALL-TEST Pro™ has extensive experience testing DC motors both energized and de-energized. The ALL-TEST PRO™ OL even allows the technician to troubleshoot the DC Drive’s operation. All can be done with one less than 1 minute reading.

a Can the ALL-TEST PRO™ OL test Generators?
Both AC (Alternators) and DC (Generators) can be tested with the ALL-TEST PRO™ OL. The instrument provides unique data for analysis which allows it to be the ONLY electrical signature analyzer, or motor current signature analyzer, on the market that can test a generator online.

a Can the ALL-TEST PRO OL test Variable Frequency Drive applications?
Absolutely. ALL-TEST Pro has extensive experience testing both the motor and VFD in variable frequency drive applications. Just as with DC applications, the ALL-TEST PRO OL even allows the technician to troubleshoot the VFD’s operation. All of this is done with a simple 1 minute reading.

a How long does it take to apply ALL-TEST Pro Motor Circuit Analysis and Electrical Signature Analysis technologies?
All of the ALL-TEST Pro™ instruments provide step-by-step menus for the operator along with simple data interpretation rules. The ALL-TEST Pro™ software for both MCA and ESA technologies provide automated analysis of the electric motor and related systems. In effect, most ALL-TEST Pro™ technologies are put into use with only a few hours of self training with expanded capabilities that come with experience, technical support and our onsite or off site training programs.


SOFTWARE - EMCAT


a I have installed the software and security key, but on startup the EMCAT software is telling me that I do not have a software key.

Keep the key installed in the parallel port, but close EMCAT. Open your EMCAT CD ROM and go to the ‘Send User’ directory. Double-click on the ‘install.exe’ file and follow the instructions that show on the screen. You can then start EMCAT.

a I am getting security errors during installation.

EMCAT registers components into your computer. This error occurs when you are attempting to install onto a system without administrator rights. Have your administrator install the software onto your system. (Normally occurs with Windows NT or 2000).

a I am getting Runtime errors when operating EMCAT.

This is a Windows issue. This often occurs when there are older versions of dynamic linking files (.dll’s) or older versions of Microsoft Office present on the machine. These are normally fixed by downloading the latest Microsoft Service Pack from www.microsoft.com for your operating system or Microsoft Office. Usually occurs when operating Office 95 or Windows 98.

 
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